Customer support

Applies to the account-free closed-test Scripture reader, not the full account-based learning or subscription service.

Contact us

Email biblejourney@incode-labs.org with [BibleJourney] in the subject. Korean and English inquiries are welcome. Describe the affected screen and steps to reproduce the issue; manually add the app version and OS if needed. Your private app records are not sent automatically.

Do not send passwords, verification codes, payment-card or bank-account details, private Scripture notes, full backups, or attachments. If you already sent sensitive material, request deletion from the same address.

Device records and backups

Keep a JSON backup before uninstalling if you need your records. Operators cannot recover on-device records from a server. Restoring replaces the current records, so check the backup before proceeding.

Test scope

Test Scripture reading, search, and device records first. Account learning, groups, ad rewards, subscriptions, and tips are unavailable in this build; it does not request payment. For a purchase in another app, check the app and store where you made it.